TUVA/Stan Factory Reboot: Troubleshooting and Reset Procedure

TUVA/Stan Factory Reboot: Troubleshooting and Reset Procedure

The TUVA/Stan toilet is known for its efficient performance and advanced features. However, like any other appliance, it may occasionally require a reboot or reset to resolve issues. This knowledge article provides step-by-step instructions on how to perform a factory reboot for your TUVA/Stan toilet, ensuring that it functions optimally.

Procedure for TUVA/Stan Factory Reboot:

  1. Unplug the Toilet:
    1. Start by unplugging the toilet from its power source. This step is essential for safety and to ensure that you can reset the toilet's internal systems effectively.
  2. Check Water Valves:
    1. Ensure that all water valves connected to the toilet are turned ON. Proper water supply is crucial for the toilet's functionality.
  3. Seat Adjustment:
    1. Refer to the picture below for guidance. Lift the toilet seat, tilting it up to a maximum of 90 degrees from its normal position. Hold the seat in this inclined position for 10 seconds. This step helps prepare the toilet for the reboot.
  4. Reset GFCI Outlet
    1. Be sure to reset the outlet breaker.
  5. Plug Back In and Turn On:
    1. While still holding the seat in the inclined position, plug the toilet back in and turn it on. It's important to maintain the seat's angle during this step.
  6. Wait for Full Activation:
    1. Allow the toilet to fully turn on. 
  7. First Flush:
    1. After the toilet has fully activated, initiate the first flush. 
  8. Second Flush:
    1. Perform a second flush. This ensures that any remaining issues are resolved and the toilet is operating smoothly.
  9. Return Seat to Normal Position:
    1. Carefully lower the toilet seat back to its normal position. Ensure it is securely in place.
  10. Test Functionality:
    1. Finally, try flushing the toilet once more to check if it is working correctly. 



Performing a factory reboot on your TUVA/Stan toilet can help resolve minor issues and restore its optimal functionality. Following the provided steps carefully will ensure that your toilet is back to its efficient performance. If problems persist or the reboot does not resolve the issue, open a Support Ticket for further assistance.