The Stan/Tuva/Lena/Elin Smart Toilet is an innovative and technologically advanced bathroom fixture designed to provide a convenient and comfortable bathroom experience. This knowledge article aims to guide users through the remote pairing process and troubleshooting of the smart toilet.

Remote Pairing Process:

1. Power Off: To initiate the remote pairing process, start by turning off the power to the smart toilet. Locate the power switch and switch it off.
   


2. Stop Button: Once the power is off, press and hold the stop button located on the seat for approximately 3 seconds. During this time, you should hear a beep sound.
   


3. Remote Pairing: While still holding the remote, release the stop button on the seat and immediately begin pressing the stop button on the remote repeatedly. Press the stop button on the remote (on/off) until you hear another beep. It is crucial to complete this step within 5 seconds of turning off the power, or else you will need to start the process from the beginning.
   


4. Testing: After successfully completing the remote pairing process, turn the power back on. Once the smart toilet is powered on, proceed to test the flush functionality by pressing the water droplet button on the remote. The toilet should perform a flush cycle if the pairing process was successful.

Troubleshooting Tips:

1. Ensure Proper Power Supply: If the remote pairing process does not work, double-check that the smart toilet has a stable power supply. Make sure the power switch is turned on, and there are no issues with the electrical connection.
   


2. Repeat Pairing Process: If the remote fails to pair with the smart toilet, repeat the remote pairing process from the beginning, following the steps outlined above. Remember to adhere to the timing requirements for pressing the stop button on the remote.
   


3. Replace Batteries: If the remote is unresponsive or not functioning correctly, it may be due to low battery power. Replace the batteries with new ones, ensuring they are properly inserted according to the remote's instructions.
   


4. Check Remote Range: The remote control should be within a reasonable range to communicate with the smart toilet. Ensure that there are no obstacles or interference between the remote and the toilet, as this can affect the pairing process.
   


5. Contact Customer Support: If you encounter persistent issues or the troubleshooting steps do not resolve the problem, please open a Support Ticket or call our customer support at 1-866-839-2888. Our Service team members are available Monday to Friday, from 8:00am to 5:00pm EST, to assist you further. When contacting our support team, provide them with detailed information about your issue and the steps you have already taken to troubleshoot.

The Stan/Tuva/Lena/Elin Smart Toilet offers an enhanced bathroom experience with its advanced features and remote control functionality. By following the remote pairing process and applying the troubleshooting tips mentioned in this article, users can ensure the optimal performance of their smart toilet. Enjoy the convenience and comfort brought by this cutting-edge bathroom fixture.