Smart Toilet Error Code Troubleshooting Guide
Models: Eaton, Ella, Clarke, MonroeOverview
This guide helps identify and resolve error codes displayed on OVE smart toilets. Depending on the model, toilets signal issues using either:
Eaton & Ella → Indicator light patterns
Clarke & Monroe → Digital error codes
Use the interactive tool below to quickly find out what the error means and how to fix it.
Download the Smart Toilet Error Code Lookup Tool (HTML) attached to this article
How to Use the Tool
Open the file in any web browser
Type a keyword in the search bar — examples:
E2,seat sensor,not heating,inlet, etc.
Review the row:
Likely cause
Recommended action
Visual cue (light or code)
Quick Reference
Eaton & Ella (Indicator Light)
| Light Pattern | Meaning |
|---|---|
| Blue flashes 2x | Inlet temperature sensor error |
| Red pulses 2x | Inlet overheat or short circuit |
| Purple flashes 2x | Calibration or water flow issue |
| Blue flashes 3x | Seat sensor malfunction |
Clarke & Monroe (Digital Display)
| Code | Cause |
|---|---|
| E2-A | Inlet sensor disconnected |
| E3-B | Seat overheating |
| E4 | Fan speed malfunction |
| E5 | Abnormal water flow |
Reset Steps
Record the toilet model, UID, and error code
Unplug the toilet for 1 minute to reset
Plug it back in and retest
If the error persists → open a support ticket
Need Help?
📩 Open a support ticket: Here
📞 Phone: 1-866-839-2888