SAGA/735H/Yosemite/Virtuoso Smart Toilet: Blue Flashing Light in The Bowl

SAGA/735H/Yosemite/Virtuoso Smart Toilet: Blue Flashing Light in The Bowl



The SAGA/735H/Yosemite/Virtuoso smart toilet is an innovative and advanced bathroom fixture designed to provide comfort, convenience, and cutting-edge features. However, like any complex system, it may encounter occasional issues that require troubleshooting. One such issue is the presence of a blue flashing light in the bowl, coupled with the bidet water supply valve being turned off. In this knowledge article, we will guide you through the steps to resolve this problem and restore the optimal functionality of your smart toilet.


  1. Blue Flashing Light in the Bowl: When you notice a blue flashing light inside the toilet bowl, it typically indicates an issue with the bidet function of the smart toilet. This light is designed to alert users to a problem related to the bidet water supply.

  2. Confirming the Water Valve Status: The next step is to check the status of the water valve responsible for supplying water to the bidet function. If the valve is turned off, it can cause the blue light to flash and prevent the bidet from operating properly.

  3. Locating the Water Valve: The water valve is usually located near the base of the smart toilet, typically connected to the plumbing system.

  4. Ensuring the Water Valve is Open: To restore the bidet water supply, ensure that the water valve is fully open. Turn the valve counterclockwise until it stops to ensure the water flow is unrestricted. If the valve was accidentally turned off, this step should resolve the issue.


  5. Inspecting the Water Supply Line: After confirming the water valve is open, it's essential to inspect the water supply line that connects the valve to the smart toilet. Ensure there are no kinks, twists, or obstructions in the line that may hinder the water flow.

  6. Testing the Bidet Function: Once you have completed the above steps, it's time to test the bidet function of the smart toilet. Activate the bidet feature and observe if the blue flashing light persists. If the light stops flashing, and the bidet operates as expected, you have successfully resolved the issue.
                                                                       

If the blue flashing light continues or you encounter any other persistent issues with your smart toilet, please open a service ticket here for assistance. 

Info
The SAGA/735H/Yosemite/Virtuoso smart toilet offers a range of advanced features, including a bidet function. If you notice a blue flashing light in the bowl and find that the water valve for the bidet water supply is turned off, following the troubleshooting steps outlined in this article should help you rectify the issue. Remember to ensure the water valve is fully open and inspect the water supply line for any obstructions.

For any additional questions or to open a ticket, please don't hesitate to reach out to our customer service team. You can contact us at 1-866-839-2888 or through our customer service portal here. Our knowledgeable team is available Monday to Friday from 8am to 5pm EST and is always ready to assist you.

 

 

 

 

OVE Decors
950 rue Michelin, Laval, QC, H7L 5C1
customerservice@ovedecors.com
ovedecors.com