Opening drawers can sometimes pose challenges, but with a little use, they often become easier to handle. However, if you still encounter difficulty in opening them, our customer support team is ready to assist you in resolving this issue effectively.
Troubleshooting Steps:
Initial use: When drawers are brand new, they may require some initial use to soften up. Gently push and pull the drawer a few times to help loosen any tight spots and facilitate smoother operation.
Check for obstructions: Examine the drawer's surroundings for any obstructions that may hinder its movement. Remove any objects or debris that might be causing resistance or preventing the drawer from opening smoothly.
Lubrication: Applying a small amount of lubricant to the drawer tracks or slides can significantly improve their ease of movement. Use a suitable lubricant recommended for the specific material and design of your drawers.
Alignment adjustment: In some cases, misalignment can impede drawer operation. Check if the drawer is properly aligned with the tracks or slides. Make necessary adjustments to ensure that the drawer is level and properly seated within its designated space.
If the above steps do not resolve the difficulty in opening the drawers, please do not hesitate to reach out to our customer support team. Our dedicated representatives are available to assist you and provide personalized guidance based on your specific situation. They can offer additional troubleshooting tips, arrange for a technician visit, or explore other suitable solutions to ensure your drawers function smoothly.
While drawers often soften up with regular use, persistent difficulty in opening them may require further attention. By following the troubleshooting steps outlined above and reaching out to our customer support team if needed, we aim to resolve any issues you may encounter and ensure your satisfaction with our product.
For any additional questions or to open a ticket, please don't hesitate to reach out to our customer service team. You can contact us at 1-866-839-2888 or by opening a
Support Ticket. Our knowledgeable team is available Monday to Friday from 8am to 5pm EST and is always ready to assist you.