Our new Langa Medicine Cabinet has been improved with 3 extra sturdy hinges. If you have an older model of the Langa Medicine Cabinet and feel that you may need new hinges, these new hinges will also work and provide extra sturdiness to the cabinet door.
Q: My door is misaligned, and I require a replacement hinge. What should I do?
A: If you're facing alignment issues with your Langa Medicine Cabinet door and need a replacement hinge, follow these steps for a seamless resolution:
1. Identify Your Cabinet Model: Whether you own the original or updated Langa Medicine Cabinet model, we have an enhanced hinge available (Part# 99VMR-29L64F19-FU) that can provide additional support to your cabinet door.
3. Include Proof of Purchase and Images: Ensure that you attach a copy of your proof of purchase along with clear images of the faulty hinge to your order.
4. Free Dispatch: Upon receiving your request, we will promptly verify your proof of purchase and the condition of the hinge. If everything checks out, we will dispatch the replacement hinge to you free of charge.
5. Communication on Order Status: In the rare event that your order is not approved for any reason, our customer service team will reach out to you. They will provide guidance on the subsequent steps required for a repair or alternative replacement solution.
Q: My door is broken and needs to be replaced. What should I do?
A: If your Langa Medicine Cabinet door is broken and requires replacement, we offer solutions for both the old and new versions of the cabinet:
1. Door Options:
• For the 2-hinge door, you can order Part# WMS99VMR-NS040M88-FU.
• For the 3-hinge door, the replacement part is Part# 99VMC-X4GE3U9E-FU.
3. Include Proof of Purchase and Relevant Images: Remember to include a copy of your proof of purchase and images showcasing the broken door when submitting your order.
4. Order Dispatch: After receiving your request, we will promptly verify your proof of purchase and assess the condition of the door. If all requirements are met, we will proceed to dispatch your replacement door.
Our goal is to ensure a hassle-free experience for our customers, and we are committed to resolving your cabinet issues promptly.
How to Replace the Door and Hinges