Knowledge Base
Bathroom
Soak up information on all our bathroom products, including installation instructions and maintenance advice.
Lighting
Get switched on with everything you need to know about our light fixtures, with bright ideas for set-up and upkeep.
Outdoor Furniture
Learn how to keep your seasonal outdoor furniture summer-ready and in top condition for years to come.
Parts
Find out how to replace products that fall under warranty, or how to obtain spare parts for your OVE Decors item.
Product Certifications & State Regulations
Click here to find all product certifications and state-specific regulations and legal requirements.
Shipping & Delivery
What to expect when ordering through an authorized retailer and what to do if you receive a damaged product.
Warranty
Comprehensive information outlining the warranty coverage provided by OVE Decors for its range of products.
FAQ
Find our list of frequently asked questions here, as well quick pieces of advice and insights from our experts.
Help Videos
Get the Picture-Perfect Installation: Our video tutorials, your manual's best friend
Care & Cleaning
Elevate the longevity of your product with effective care and maintenance strategies.
Popular Articles
Can we get a side splash?
We can sell you an extra backsplash that serves a dual purpose as a side splash. Nevertheless, it's important to be aware that in order to align with the exact specifications of your project, the customization of this particular backsplash to a ...
Limited Warranty
Limited Warranty This warranty extends only to the original owner user for personal household use only. For commercial uses, additional limitations may apply. OVE warrants your satisfaction with each product. Should any product not meet your ...
Irenne & Wilma Smart Toilet: Weak or No Flush
The Irenne and Wilma Smart Toilet is a cutting-edge bathroom fixture designed to provide an enhanced user experience. However, like any complex system, it may encounter issues over time. One common problem users may encounter is a weak flush or no ...
OVE UID Sticker Placement
This article provides instructions for the placement of UID stickers across various OVE products to ensure consistency and maintain aesthetic integrity. Barn Doors Placement: Top of the door, ensuring the label is hidden from view. Label Placement ...
Pairing Your Irenne Smart Toilet Remote: Step-by-Step Guide
Pairing Your Irenne Smart Toilet Remote: Step-by-Step Guide To pair the remote with your new Irenne smart toilet, follow these steps: Turn off the toilet. Press the power button twice. (Once put it into ECO mode) Hold down the stop button until the ...